Harry Pope
Seaford
East Sussex
BN25 3US
07479958796 – harrypope123@hotmail.co.uk

Date of Birth 1996

Education

Heathfield Community College
East Sussex 2007-2012
9 GCSE’s at ‘B’ Grade, including English, Mathematics, Science and I.T.

Heathfield Community College 6th Form, East Sussex
September 2012 – June 2013
AS Levels:
English: C
ICT: C

QA Apprenticeship Academy, Rosebury Avenue, Islington, London
ADVANCED APPRENTISHIP FOR IT & TELECOMS PROFESSIONALS
‘City and Guild Level 3 Diploma in ICT Professional Competence’
‘City and Guilds Level 3 Diploma for ICT Systems and Principles for IT Professionals’

Teaching English as a Foreign Language (TEFL) 120 hour certification
- Effective grammar implication
- Lesson contents
- Reading, writing, listening and speaking support
- Effective lesson structure and implication
- Teaching techniques
- Classroom management

Employment History

The Greyhound Inn, Wadhurst. East Sussex
Summer 2012: Kitchen Porter
Duties included
Working as part of a team in a busy commercial kitchen
Assisting the other kitchen staff & multi-tasking

Relish, High Street, Heathfield, East Sussex
2007 – 2010: Cafe assistant and general helper
Duties included
Dealing with members of the public, serving food & Beverages, till work and cleaning up.
This was my parents business.

Currys, Great Lodge Retail Park, Tunbridge Wells, Kent
December 2012 – July 2013: Sales Assistant
Duties Included
Dealing with members of the public, assisting them with finding the best solution to suit their needs. Till operation, customer service and floor sales.

AffinIT Ltd, Draper Street, Southborough, Kent
August 2013 - September 2014: IT Support Analyst
Duties Included
Working as part of a team to support clients in the everyday running of their IT systems. Answering phone calls, talking with clients to find solutions and site visits for physical networking issues.

Veritek Global, Edgeland Terrace, Hampden Park, East Sussex
November 2014 - Present: Help Desk Agent
Duties Included
Working as part of a team to support a variety of client’s issues with their photographic equipment. Problem solving, talking with clients to find the best solution to their issues.

Skill set
I am self-motivating, hardworking and honest. Assisting others gives me great job satisfaction, previously having one to one tutored a GCSE English student I had mentored. In every job I have had customer satisfaction is a huge part, with myself always striding to do the most I can to satisfy them. This relates strongly to teaching, knowing I have taught a great lesson to get my learners progressing in their subject of choice.
I have a basic knowledge of Spanish, studying it at school between the ages of 12-16.