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By:Tetiana Mitiushyna <scania2802@gmail.com>
Date: 29 March 2018

Name Tetiana Mitiushyna
Email scania2802@gmail.com
Date of birth 1989
Nationality Ukrainian
Marital status Married
Teacher of English in a primary school.

• Ukrainian Engineering and Pedagogical Academy (Kharkiv).
Professional of pedagogy of higher education (master's degree) 2008-2009
• Kharkiv Humanitarian and Pedagogical Institute.
Primary school Teacher. Teacher of a foreign language in primary school (bachelor) 2003 - 2008

Work experience
• Quality control of the airline service.
Dialist. UIA project.
June 2017 - December 2017
Control and analysis of the quality of work of employees of the contact center of the airline.
• Booking agent.
Dialist. UIA project.
December 2016 - May 2017
Booking tickets, helping passengers in bad situations

• Primary school teacher. Techer of English in a primary school.
School №67
August 2009 - September 2016
Organization of educational process, implementation of educational programs, systematic training and work for results. Teacher of the second category.

Personal qualities

Responsible, initiative, easily trained, I have organizational skills. Lead a healthy lifestyle.

Special skills
• English language - intermediate level - working knowledge (I translate texts and speak with pupils); Russian, Ukrainian - native.
• Experience solving bad situations and conflicts, the ability to work in a team and the result.
• Driving License (Category B)
• Computer literacy (Microsoft Office, Outlook Express)
• Experience in the reservation system Amadeus - more than a year.


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